Our Staff

I was raised in the business of helping people hear. My family and I have been involved in changing lives through better hearing since 1973. I moved to Minnesota in 1995 and purchased Associated Hearing in Maplewood. I have enjoyed helping thousands of Minnesotans hear! We set ourselves apart from other clinics by dedicating the time and expertise to deliver the best possible results for our patients. This takes many weekly follow up appointments in the beginning to work with the patients to maximize benefit. We follow up quarterly to ensure that the hearing instrument is working properly, ears are clean, and adjustments, if necessary, are made. We strive for patient satisfaction. I have served with the Starkey Hearing Foundation on several hearing missions around the world. It is such a great way to give so many people a chance that they might otherwise not have for an education and happy life.

Austin attended Iowa State University, where he studied Journalism and Business. With a professional background in manufacturing and software sales, this next step in his career encompasses both, combined with a passion for serving the community.

When not in the office, Austin enjoys spending time outdoors. If you see him on the lake, don’t hesitate to say ‘hello’.

Austin is a third generation Hearing Instrument Dispenser. Having grown up with family in this business, he has an extraordinary appreciation for how better hearing changes lives.

Lisa was born in Iowa and raised in Rochester, Minnesota and has lived in the NE metro for over 40 years. Lisa previously worked in the banking industry for 13 years as an assistant vice president of operations, prior to starting a family in 1992. While raising her children, she was involved in a vast number of volunteer positions for over 18 years. Lisa began working in the hearing industry in May 2010 and was drawn to their profession because of a desire to help people.

What Lisa loves most about helping save hearing lives is the immeasurable gift of working with her patients! She is blessed to witness our patients discover the impact of better hearing. Throughout their journey to a more fulfilling lifestyle, she has the pleasure of embracing their families, while learning from their vast experiences. What Lisa wants her patients to know about her everyday work with them is: “Our team is ever-present to assist in any way possible. Purchasing hearing aids is just one piece of a lifetime puzzle. Our promise is to be by their side for every step of the journey – educating, comforting and doing our best work possible to assist in their success”.

Outside of saving hearing lives, Lisa loves cooking with her husband & friends. They enjoy a variety of different foods and wines, as well as hosting gatherings with full social participation. She loves walking around the lake with their eight-year-old Vizsla, Winnie, or snuggling with their 20-year-old cat, Maisy. When time permits, she loves to hit the gym! Her greatest joy is being able to see her adult children on the weekends and catch up on their busy, full lives. Lisa and her husband have a love for travel! As they’ve raised their family, they enjoy exploring new places, while revisiting old memorable spots, too. She has a love for horses and riding when time permits and enjoys swimming and biking, weather permitting.

Willow Schuchmann is a Patient Service Coordinator. Willow is from a small town in Iowa and has a Master’s degree from St. Ambrose University. She moved to Minnesota in 2024 where she started working at Associated Hearing of Maplewood. Her favorite part of her job is meeting new people and seeing the happiness that better hearing brings to patients and their families. Willow loves lending a helping hand wherever she can, and she looks forward each day to providing an exceptional patient experience.

Outside of work, Willow enjoys hobbies such as hiking, yoga, painting, and exploring new places around the Twin Cities.